We charge 30% for consignment services. Our fee covers ALL expenses for a truly easy experience with extremely limited liability.

Included with our fee:

• Shipping to the customer, worldwide
• Basic setup, cleaning, and strings to prep the instrument for sale
• A professional photo set
• Potential features on our social media channels
• Any marketplace fees
• Any layaway or 0% financing fees
• Cash payouts even if the instrument is sold to a scammer

Yes. At this time we are only accepting in-store consignments.

Absolutely.

1. We carry insurance on your instrument that protects against partial or complete loss, and we will cover the deductible as part of our consignment service.

2. Your guitar will remain in its case in the back of our warehouse. We have a small showroom, but we will ONLY display your guitar on the wall at your request.

3. Our entire facility is temperature and humidity controlled.

We do our best to sell your guitar as quickly as possible so you get paid in a timely manner.

There's no set timeline because this depends on the current market and what people are shopping for at the time.

Some gear sells the day it gets listed, and some sits for 1+ years - but the average sale for a used guitar is 3 months.

Our highly-skilled repair person will handle that no problem. We include a free basic setup, cleaning, and restring in the consignment fee in order to A) make sure your guitar has the best chances of selling and B) stays consistent with our rigourous quality standards.

Repairs or mods above and beyond this will be billed at our standard rates found here and deducted from your consignment payout.

*We require instruments to meet our standards before they are sold, so we may require certain maintenance before listing your instrument. This is rare, though.

We have a 30 day return policy from the time the guitar is delivered to the purchasing customer. We will issue your consignment payout once it clears that return window.

We research sold prices and current market values to sell your guitar competitively.

Yes, you can set a minimum price for your guitar. We understand that some instruments hold personal or market value that’s important to you, so we’re happy to work within that range. Our team will also conduct a market analysis to determine the best possible price that aligns with current demand and similar models in the market. This approach helps us find a balance between getting you a great return while also making your guitar attractive to buyers.

If too much time has passed and your guitar hasn’t sold, you’ll simply get it back (less repair costs). We’ll work with you to arrange a convenient pickup, and you’ll still benefit from the professional care and exposure it received while in our shop.